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Author: Eric Lundgren        Published: 9/29/2023    Big Battery

Warning About Counterfeit BigBattery Product

Dear BigBattery Customer,

You are receiving this email because you may have been contacted by a counterfeit company. This company has violated BigBattery’s Copyright and IP by copying our website, product names, metal cases, and attempting to profit from our likeness. This foreign-owned entity is fraudulently representing itself as a manufacturer for BigBattery, Inc.

These tactics are not allowed in the United States.

BigBattery, Inc. has reported these crimes to law enforcement and has filed a civil lawsuit against the company and its foreign owner. In an effort to keep you safe, it is important that we notify you of these illegal activities. We’re not just protecting our brand but, more importantly, safeguarding the trust and quality assurance you expect from us.

BigBattery’s 10-year warranty is and will continue to be supported. If you have any questions regarding your product, warranty, or how this may impact you, please contact Support@BigBattery.com.

Addressing False Claims From the Counterfeit Company:

  • BigBattery is a true U.S. Manufacturer with its own production lines.
  • BigBattery’s supply chain has not been affected by this foreign-owned part broker.
  • BigBattery will continue to support all Parts Replacements, Services, & Support.
  • BigBattery holds all BigBattery Patents and IPs for our products.
  • According to the US Trademark Office, the “Counterfeit Company” holds no patents.

Risks of Purchasing Counterfeit Products: 

  • Product Safety
  • Warranty Default Risk
  • Lack of Product Testing
  • Lack of Proper Cell Testing
  • Inadequate Product Support
  • Lack of Quality Assurance
  • Questionable Cell Grades
  • No Recourse in the Event of Liability Claims
  • Lack of ISO9001 Compliant Manufacturing
  • Legal Implications

We appreciate your business and continued trust in BigBattery to keep you safe. Please feel free to reach out directly to our team by email at Support@BigBattery.com, or call #1 (818) 280-3091 for any clarification.

Warm regards,

Eric Lundgren

CEO || BigBattery, Inc.